Job Description

**Details** + **Department:** Revenue Cycle + **Schedule:** Full-Time, Monday-Friday + **Location:** Remote with minimal travel **Benefits** Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community _Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer._ **Responsibilities** Strategic Leadership & Operational Oversight + Serve as the thought leader and subject matter expert on billing best practices, payer-specific rules, and scrubber logic configuration. + Lead enterprise-wide initiatives to improve first-pass yield, claim integrity, and root-cause resolution of billing-related rejections. + Collaborate with patient financial services, IT/Revenue Integrity, managed care, and compliance to align billing edits with contract and regulatory requirements. + Synthesize data from multiple sources (payer policies, denial trends, billing edits) to drive change and influence stakeholders across the system. Claims Scrubber & Edit Management + Own and manage the design, implementation, and performance monitoring of billing scrubber edits in conjunction with vendor or internal IT teams. + Translate complex and varied payer rules into accurate and maintainable edit logic that proactively prevents denials and underpayments. + Evaluate and recommend enhancements to existing billing rules, identifying gaps and redundancies. Collaboration & Cross-Functional Influence + Act as the key liaison between billing operations, IT, and managed care contracting to ensure system billing logic is in sync with negotiated payer terms. + Partner with hospital-based revenue cycle leaders to assess claim submission processes and identify opportunities for improvement. + Represent billing in enterprise governance meetings, workgroups, and payer escalations. Analytics & Performance Monitoring + Use data-driven methods to identify performance trends, anomalies, and strategic opportunities in billing output. + Develop dashboards and KPIs to monitor billing integrity, edit performance, and payer-specific reimbursement issues. + Prepare and deliver executive-level presentations on billing effectiveness, scrubber optimization, and billing turnaround. **Requirements** Licensure / Certification / Registration: + Certified Coding Specialist (CCS) credentialed from the American Health Information Management Association (AHIMA) preferred. Licensure required relevant to state in which work is performed. Education: + High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. + 3 years of leadership or management experience preferred. **Additional Preferences** + Bachelor's degree in Business Administration, Healthcare Administration, or related field. + 7+ years of experience in revenue cycle operations, with at least 3 years in a leadership role focused on patient billing and/or customer service. + Background in revenue cycle consulting or third-party vendor services specific to patient financial services (billing, collections, bad debt). + Experience managing large-scale call center operations, including oversight of offshore or outsourced staff. + Strong understanding of customer service best practices and key performance indicators (CSAT, FCR, NPS, etc.). + Epic or Serner experience. + Familiarity with speech analytics, call center technology platforms, and customer engagement tools. + Experience working in multi-facility or health system environments. **Why Join Our Team** Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you. **Equal Employment Opportunity Employer** Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) ( poster or EEO Know Your Rights (Spanish) ( poster. As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension. Pay Non-Discrimination Notice ( Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. **E-Verify Statement** This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify (

Job Tags

Full time, Contract work, Temporary work, Local area, Remote work, Monday to Friday,

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