Job Description

Company Description:

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Location

• This position supports the Atlantic region and can be located in any branch within the region.

Job Responsibilities

• Work closely with entry level to master level sales coordinators within the region to develop their knowledge and skills.
• Train new coordinators.
• Properly answer questions from coordinators and assist in problem solving.
• Guide all coordinators through more complex issues while involving management, customers, salespersons and vendors.
• Work with the General Manager to determine appropriate staffing needs at assigned branches. Coach coordinators through the various duties.
• May work with other department coordinators and collectors regarding set-up of specialized billing for large and complex accounts.
• Work closely with Order Fulfillment Manager to ensure processes and standardized work is in place, improved upon and adhered to.
• Ensure processes are in place and adhered to, utilizing standardized training documents as appropriate.

Qualifications

• 2-4 years related experience. Previous subject matter expert as a coordinator and training experience strongly preferred.
• Associate degree, preferably a business degree, or equivalent experience
• Branch business process knowledge required.
• Strong communication, organizational, presentation, and time management skills
• Strong sense of responsibility and self-motivation and ability to work in a team environment and lead team activities
• Microsoft Office experience
• Bi-lingual skills would be a plus.
• Valid driver's license, good driving record

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

 

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