Job Description

Job Overview

Security Associate
Who We Are:
Sessions by the Bay is a pioneering cannabis consumption lounge and retail dispensary located in the heart of San Diego. Our mission is to offer unparalleled service, exceptional products, and a welcoming atmosphere where customers can feel at home. We are dedicated to innovation, community engagement, and creating unforgettable experiences. Join our team and be part of something extraordinary!
Your Role:
Sessions by the bay is seeking a reliable and professional Security Associate to ensure the safety, compliance, and positive experience of all guests and staff. This role is the first point of contact for customers and plays a critical role in upholding state regulations and maintaining a secure environment.
Key Responsibilities:

• Security Officer maintains safe and secure environment for customers and employees by patrolling and monitoring working premises
• Security Officer secures premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, valuable equipment, access points, and permitting entry
• Security Officer prevents losses and damage by informing violators of policy and procedure and also restraining trespassers
• Security Officer completes reports by recording observations, information, occurrences, and surveillance activities
• Security Officer monitors and observes security cameras to detect suspicious and unlawful behavior
• Security Officer performs perimeter checks around all properties to ensure the security of the premises for all employees and customers
• Security Officer detects, assesses, and project security risks while creating solutions to best protect employees and customers
• Security Officer ensures adherence to all security protocol as established by corporate security director
• Security Officer complies with all Federal, State, and Local laws and legal requirements
• Manager of Security and Protection
• Entrance Security:
  • Greet all guests entering the facility in a courteous and professional manner.
  • Check and verify valid, state-approved identification to ensure compliance with legal age and access requirements. Check with Identity policy for questions.
  • Use a handheld security wand to screen guests for prohibited items.
  • Check customer bags to ensure no outside products or unauthorized items are brought into the facility.
  • Ensure all vendors are checked in and verified by manager on duty before allowed access into the facility.
• Facility & Perimeter Monitoring:
  • Conduct hourly routine perimeter checks by walking around the building. Gathering all trash and keeping property clean.
  • Notify a designated team member before leaving the main entrance for any patrols or facility walks.
• Customer Interaction & De-escalation:
  • Maintain a calm, professional demeanor in all guest interactions.
  • Handle customer concerns or disturbances using de-escalation techniques and report serious issues to management or local authorities as needed.
• Maintenance & Cleanliness:
  • Support daily upkeep of the facility by:
    • Cleaning and restocking the bathrooms.
    • Sweeping and maintaining cleanliness of the parking lot and entrances.
  • Ensure the property remains clean, safe, and welcoming at all times.
• Team & Operational Support:
  • Assist the management team and coworkers with additional duties as requested.
  • Remain adaptable and ready to support all aspects of daily dispensary operations as needed.

Qualifications:

• Must be 21 years of age or older.
• High school diploma or equivalent required.
• Prior experience in security, customer service, or cannabis preferred.
• Ability to stand for extended periods and conduct physical patrols.
• Strong communication and interpersonal skills.
• Must be professional, reliable, and able to handle conflict calmly and effectively.
• Ability to follow all company policies, state regulations, and safety protocols.

Work Environment:

• Must be able to work in varying weather conditions during outdoor patrols.
• Requires prolonged standing, walking, and occasional lifting up to 25 lbs.
• Fast-paced environment with frequent interaction with customers.cannabis company
• Availability: mornings, afternoons, evenings, nights, weekends, and some holidays

Sessions By The Bay is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and guests.

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